Fly Depot - Fly Depot Return Policy

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Fly Depot Return Policy

Within 10 days of your purchase, items can be returned to Fly Depot

It's necessary to obtain a Return Authorization (RA) number from Fly Depot. Obtaining an RA number ensures that the return process is handled efficiently and that credits are issued in a timely manner. Please read on for more details about obtaining an RA number.

Within 10 days of receipt of items purchased from Fly Depot, customers may choose to return:

Any new item in original packaging and in new condition.
Any item received in a damaged or defective condition.
Any item received in error.

Please read the following important information about returns to Fly Depot.

Obtaining A Return Authorization Number

If you plan to return items to flydepot.com it's necessary to obtain a Return Authorization (RA) number. RA numbers help us process returns quickly and efficiently. Follow the steps below to obtain your RA number:

Visit the following link to obtain your Return Authorization.
Simply enter your Order Number that was issued at the time of purchase.
On the next page, you'll receive your RA number and further instructions. The RA number will help us process your return quickly and accurately.
Be sure to send the item(s) back to the address listed below with Tracking/Delivery Confirmation!

Returning Items To Fly Depot

After securely packing your return, send the items you are returning to:

Fly Depot, Inc.
Returns Department
221 South Humphrey Ave.
3rd Floor
Oak Park, IL 60302-3326

Credits and Shipping Costs

Within 15 business days of receipt of your returned item, you will be issued credit for the original purchase price and applicable sales tax. Shipping charges are not refunded on returned items.

If you qualified for Free Shipping, and by returning items your revised order total falls below the Free Shipping minimum purchase amount ($150.00), then you will be retro-actively billed the ground shipping rate. Items that are returned 15 business days or more from the date of purchase and items that are returned without a Returns Authorization will be subject to a 15% re-stocking fee.

Note: All sales are final (no returns) on purchases of all Sale, Clearance or Closeout items.

Thank you for shopping flydepot.com!
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If you have further questions about our Return Policy, please contact us.

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